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If you currently have a loan with us and have been affected financially by the COVID-19 pandemic, please click here for ways in which we may be able to work with you during these difficult times.

FAQs for Applicants

What will you ask my Guarantor?

We will ask them similar questions to the ones you have been asked during your application process, including basic contact, employment and bank details. We will also ensure that they are comfortable with being your Guarantor and that they fully understand their responsibilities.

Your Guarantor will need to sign the loan agreement documentation that we can either email to them or send in the post. If you want to provide your guarantor with essential information before TFS contact them, have your guarantor visit our Guarantor Hub page.

Loans are subject to status and affordability. Consolidating debts may increase the term and the total amount payable.

Before entering into any credit agreement please make sure you can afford the monthly repayments, we recommend that you seek independent advice if you are unsure of any of the terms of our agreement. There may be other taxes or costs, not paid through us or charged by us, that you have to pay in connection with the agreement.

Late repayments can cause you serious money problems. For help go to www.moneyadviceservice.org.uk

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