Customer Services Contact TFS Loans0203 476 4170
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Existing Customers

Manage my loan

If you would like to make a payment, settle your loan early, change your information/edit your details, report a problem with your TFS Loan or have a complaint, please call:

Customer Services

0203 476 7399

Monday to Friday from 9am to 5pm.

If you are unable to make a payment, please call our Collections department

01268 740755

Monday to Friday from 9am to 5pm.

24 Hour Payment Line

Looking for ways to pay your loan?

Find out here

Existing Customers FAQs



Loans are subject to status and affordability. *Consolidating debts may increase the term and the total amount payable.

Before entering into any credit agreement please make sure you can afford the monthly repayments, we recommend that you seek independent advice if you are unsure of any of the terms of our agreement. There may be other taxes or costs, not paid through us or charged by us, that you have to pay in connection with the agreement.

Late repayments can cause you serious money problems. For help go to

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