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How to Make Payments

When it comes to making repayments on your loan if you are unable to meet a monthly payment, please contact us as soon as possible.

For more information on managing your loan, visit our FAQs page. Alternatively, contact our Collections department if you are experiencing difficulties paying back your loan, on 01268 740755 or email

Regular Payments

The easiest way to manage regular payments is to set up a monthly Direct Debit. You can do this by calling us on: 0203 476 7399

Please have your account number and sort code to hand.

If you previously had a Direct Debit with us and wish to reinstate it please email: with your mobile number and we will set it up.

One off Payments

You can make a one off payment by:

or call our 24 hour payment line: 01302 513 313

Paying back your loan early

You can pay back your loan early at any time during the term of your loan. Please note you will incur an early charge of up to 58 days interest. To request a final settlement figure if you are up to date with your payments, please call 0203 476 7399 or email . If you are in arrears and wish to pay back your loan early, please contact our collections team on 01268 740755 or email

If you are unable to make a payment, please call or email our Collections department:

Telephone: 01268 740755 – Mon to Thurs 9am-6pm, Fri 9am-5pm


If you are having difficulty paying back your loan or your circumstances have changed please call or email our Collections department as soon as possible and we can discuss alternative solutions with you:

Telephone: 01268 740755 – Mon to Thurs 9am-6pm, Fri 9am-5pm


If you have any questions related to your loan, please visit our Frequently asked Questions section. If you need to contact us about any aspect of your loan, visit our Contact us page.



Loans are subject to status and affordability. *Consolidating debts may increase the term and the total amount payable.

Before entering into any credit agreement please make sure you can afford the monthly repayments, we recommend that you seek independent advice if you are unsure of any of the terms of our agreement. There may be other taxes or costs, not paid through us or charged by us, that you have to pay in connection with the agreement.

Late repayments can cause you serious money problems. For help go to

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