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FAQs for Existing Customers

Can I pay back my loan early?

Yes, if you find, during the term of your loan, that you are able to pay it off earlier than expected, you can do so. Please be aware that you will be subject to an early pay-off charge of up to 58-days interest. If you wish to pay back your loan early and you are up to date with your payments please call 0203 476 7399 or email If you are in arrears and wish to pay back your loan early please email or call 01268 740755.



Loans are subject to status and affordability. *Consolidating debts may increase the term and the total amount payable.

Before entering into any credit agreement please make sure you can afford the monthly repayments, we recommend that you seek independent advice if you are unsure of any of the terms of our agreement. There may be other taxes or costs, not paid through us or charged by us, that you have to pay in connection with the agreement.

Late repayments can cause you serious money problems. For help go to

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