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Personal Loans FAQs

What is the cooling off period?

The standard term for any financial product is 14 days from the day that the funds were received, and during this period you can tell us that you wish to withdraw from your TFS Personal Loan. If you wish to withdraw within this period please email or contact us on 01268 740755

Our office is open Mon-Thurs 9am to 6pm and Friday 9am – 5pm.



Loans are subject to status and affordability. *Consolidating debts may increase the term and the total amount payable.

Before entering into any credit agreement please make sure you can afford the monthly repayments, we recommend that you seek independent advice if you are unsure of any of the terms of our agreement. There may be other taxes or costs, not paid through us or charged by us, that you have to pay in connection with the agreement.

Late repayments can cause you serious money problems. For help go to

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