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Personal Loans FAQs

Can I take a payment break?

No. Our loan does not have the facility to offer payment holidays to our customers. That is why we ensure as part of our application process that the loan is affordable for you when you apply.

If you are struggling to make payments on your TFS Loan, because your circumstances have changed, please call us on 01268 740755 Monday to Friday from 9am to 5pm, or email

You can also get free independent advice from a number of places, including Money Advice ServiceCitizens Advice and National Debtline.



Loans are subject to status and affordability. *Consolidating debts may increase the term and the total amount payable.

Before entering into any credit agreement please make sure you can afford the monthly repayments, we recommend that you seek independent advice if you are unsure of any of the terms of our agreement. There may be other taxes or costs, not paid through us or charged by us, that you have to pay in connection with the agreement.

Late repayments can cause you serious money problems. For help go to

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