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FAQs for Existing Customers

How can I request a settlement figure?

To request a settlement figure please call us on 0203 476 7399 or email cs@tfsloans.co.uk. Our office is open 9am-7pm Monday – Thursday, 9am – 5pm Friday.

If you decide to pay off your loan once you have received your settlement figure, please visit our How to make a payment page, or make a payment online.

Loans are subject to status and affordability. Consolidating debts may increase the term and the total amount payable.

Before entering into any credit agreement please make sure you can afford the monthly repayments, we recommend that you seek independent advice if you are unsure of any of the terms of our agreement. There may be other taxes or costs, not paid through us or charged by us, that you have to pay in connection with the agreement.

Late repayments can cause you serious money problems. For help go to www.moneyadviceservice.org.uk

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