If you currently have a loan with us and have been affected financially by the COVID-19 pandemic, please click here for ways in which we may be able to work with you during these difficult times.

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FAQ - COVID-19 (Coronavirus)

I’m a guarantor, how can TFS Loans help me?

You may also have concerns regarding payments of the loan, for which you are Guarantor.

TFS Loans is committed to helping both borrowers and guarantors in financial difficulty during this difficult time. You should contact us if you are experiencing or reasonably expect to experience payment difficulties because of circumstances related to Coronavirus.

Loans will not be considered as being in arrears during any agreed Payment Deferral period and we will not contact you for any payments during this period but we will make you aware of the Payment Deferral as we will want to keep all guarantors informed of the status of the loan for which they are potentially liable.

We will review each account on a case-by-case basis, ensuring that any arrangements we put in place are tailored personally to the customer and in their best interests.

Loans are subject to status and affordability. *Consolidating debts may increase the term and the total amount payable.

Before entering into any credit agreement please make sure you can afford the monthly repayments, we recommend that you seek independent advice if you are unsure of any of the terms of our agreement. There may be other taxes or costs, not paid through us or charged by us, that you have to pay in connection with the agreement.

Late repayments can cause you serious money problems. For help go to www.moneyadviceservice.org.uk


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