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If you currently have a loan with us and have been affected financially by the COVID-19 pandemic, please click here for ways in which we may be able to work with you during these difficult times.

FAQ – COVID-19 (Coronavirus)

When should I contact you regarding a Payment Deferral?

It is very important, that you contact us as soon as possible if you are aware of any circumstances that may lead to you being in financial difficulty and behind with payments, ideally in good time before your next payment is due.

Loans are subject to status and affordability. Consolidating debts may increase the term and the total amount payable.

Before entering into any credit agreement please make sure you can afford the monthly repayments, we recommend that you seek independent advice if you are unsure of any of the terms of our agreement. There may be other taxes or costs, not paid through us or charged by us, that you have to pay in connection with the agreement.

Late repayments can cause you serious money problems. For help go to www.moneyadviceservice.org.uk

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